Services Available
MYSTERY SHOPPER
BUSINESS REVIVE will arrange for a “Mystery Shopper” visit to your business. Their experiences using your service will be recorded, and recommendations will be made whereby you may then choose to follow or ignore these recommendations.
A “Mystery Shopper” visit is the perfect vehicle to honestly and objectively reflect your customer’s
viewpoint of their experience dealing with your business.
VISUAL AUDIT
BUSINESS REVIVE will observe your business from a distance to up-close, making comments on areas such as: signage, image, atmosphere, location, product displays, marketing message, pricing and client service.
A “Fresh set-of-eyes” can provide the simplest and most cost-effective way to make a start towards increasing your client numbers.
BUSINESS PLAN WRITING
Assistance provided to compose your own unique business plan. You will write the plan, with guidance from BUSINESS REVIVE. This will include Goal-setting, Mission, Vision, Business Activity, Research, SWOT Analysis, Operation, Production, Image, Financial Projections and more.
The saying, “If you fail to plan, you plan to fail” has proven to be so true with many small businesses. Your written Business Plan is the one most essential item required to succeed in your venture. Imagine getting in your car to drive to a destination, but you had never been there before, and you have no directions to help you get there! Do you turn left, right, go straight ahead? How much petrol will you need? How long will it take? How do you know when you have reached your destination?
A Written Business Plan is your personal “GPS to Business Success”.
BUSINESS OPERATIONAL ANALYSIS AND REPORT
BUSINESS REVIVE will observe your operations, ask questions of you, your staff and your clients, (including one “Mystery Shopper”and“Visual Audit”report), research your business, discuss your personal goals, review your financials and your business plan, and then provide an analysis of your business operations together with recommendations of changes/improvements in a comprehensive written report.
This comprehensive written report provides you with a foundation on which you can build or re-model your business operations. You will be able to see clearly what aspects of your business have deficiencies that require improvement or change. Once you have this written report, you can choose to work on any changes yourself, or utilize other services offered by BUSINESS REVIVE.
SPECIFIC ASPECT COACHING
After receiving your comprehensive “Business Operational Analysis and Report”, you may decide to concentrate on improving/changing one or more areas of your business. You then select the specific aspect/s of your business where you would like some guidance. Specific aspects could be (but not limited to) any of the following:
- Marketing Mix / Strategies / Image / Controls / Schedule
- Client Service / Data Base / Sales / Monitoring
- Staffing / Roles / Skills / Training
- Goal Setting / Business Goals / Personal Goals
- Financials / Record Keeping / Analysis
BUSINESS REVIVE will then schedule times with you for discussion, coaching and task setting. The length of time required for this will vary, depending on which aspects are selected, what times you have available, and how dedicated you are in achieving these tasks.
All aspects of your business are linked, and complement each other, working as “cogs in your business machine’. When one is not working efficiently, it can affect all of the others. A “Business Operational Analysis and Report” will show you how one aspect has an effect on others, however, as a result of the “Mystery Shopper” or the “Visual Audit” service, you may already be in a position to choose which aspect/s you would like to improve.
12 MONTH BUSINESS COACHING & MENTORING SERVICE
Commencing with a “Business Operational Analysis and Report”, BUSINESS REVIVE will then incorporate “Business Plan Writing (or Review)”, and then “Specific Aspect Coaching” covering ALL areas of your business operation over a 12 month period. BUSINESS REVIVE will spend time with you at your business once every month to provide one on one Coaching.
At each monthly meeting we will discuss and prioritise deficiencies, inform and educate on relevant business topics, and then agree on tasks to be completed before the next meeting. Each month we will review your progress, achievements and successes.
Throughout the 12 month period, you will have access to your Mentor via email or phone to assist you in achieving all of the tasks you have agreed to complete.
Also, during this 12 month period, BUSINESS REVIVE will make unscheduled visits to your business, carry out more “Mystery Shopper” visits and reports, arrange “Phantom” phone enquiries, research your competitors, and provide an ongoing review and analysis.
Improve your sales, increase your customer numbers, reduce your costs, experience the satisfaction of your achievements – Enjoy owning your business.
This service is GUARANTEED to bring you in extra dollars – or your money back! (Conditions of the guarantee are written in plain English, easy to understand, and will be given to you when you enrol in the “12 Month Coaching and Mentoring Service”.)
Referrals to Other Appropriate Services
BUSINESS REVIVE may suggest other service providers that may be beneficial to your business. Referrals could be to areas such as (but not limited to):
- Graphic Design
- Website Design
- Business Finance
- Accountant
- Bookkeeper
- Solicitor
- Sales Trainer
There will be no cost from BUSINESS REVIVE for referrals to these services, however, if you choose to use any of these other services, you will be invoiced separately and directly from these businesses.
Call me today on 0414 249 830 to discover how your business can be revived!